Privacy Policy
Last updated: 21 January 2025
At X-Press Legal Services (“X-Press Legal Services Limited” “We,” “Us”, or “Our”), We are committed to ensuring the privacy of Our visitors, clients and customers.
This Privacy Policy (this “Policy”), together with Our Terms of Use and Supply , sets out the basis on which any personal information We collect from You, or that You provide to Us, through or on Our Website at http://xpresslegal.co.uk (the “Site”) will be Used, disclosed or otherwise processed by Us.
Please read the following carefully to understand Our views and practices regarding Your personal information and how We will treat it.
We respect Your rights to data protection and privacy.
This notice only applies to the processing of personal data directly provided by You or collected as a result of visiting this public facing Website. If We process Your personal data in a different context or circumstances (for instance if You instruct Us and become Our client), a XLS Data Risk and Compliances Credentials Pack will be issued to You.
Use of Our Sites by Children
We do not intend, and the Site is not designed, to collect information from children who are under 18 years of age. If You are under 18, You should not provide information on the Site.
Who are We?
X-Press Legal Services manages Your data in line with Our responsibilities under the UK General Data Protection Regulation (UK GDPR), as supplemented by the Data Protection Act 2018. This Privacy Notice explains what personal data We collect from You when You engage with Us online and how We Use Your information.
We are registered as a fee-payer with the Information Commissioner under registration number Z8759224.
Our Data Protection Officer can be contacted by emailing DPO@xpresslegal.uk or by writing to
The Data Protection Officer
Unit 12 Webster Court, Carina Park, Westbrook, Warrington, WA5 8WD
or telephoning 01925 393 333.
What personal data do We collect?
As a result of You visiting this Website, We may collect or otherwise process Your personal data in the following ways:
When You provide Your personal data on a contact form;
When You contact Us by other means, such as email, telephone or fax;
In the form of information provided by Your Web browser, through the Use of cookies or similar software.
This might include:
Your name;
Your email address;
Your postcode;
The country you live in;
Details of which version of web browser you are using;
Your IP address;
Information about purchases ;
Information on how you use the Website.
How We protect Your data and keep it secure
We take the security of Your personal data seriously. All personal data You provide to Us will be stored securely – both physically and electronically – in accordance with Our policies.
We have an information security process in place to oversee the effective and secure processing of Your personal data.
We are committed to doing all that We can to keep Your data secure. We have systems and processes to prevent unauthorised access or disclosure of the data We collect about You. For example, We protect Your data Using varying levels of encryption. All third parties who process personal data for Us are required to keep that data secure.
All information You provide to Us comes through to Our secure servers. Where We have given You (or where You have chosen) a Username and/or password which enables You to access certain parts of Our Site, You are responsible for keeping this Username and/or password confidential. We ask You not to share a Username and/or password with anyone.
How We Use Personal Information
In general, We Use information held about You in the following ways:
To ensure that content from Our Site is presented in the most effective manner for You and for Your computer;
To deliver products or provide services You have purchased;
To carry out Our obligations arising from any contracts entered into between You and Us;
To allow You to participate in interactive features of Our service, when You choose to do so;
To notify You about changes to Our service;
For law enforcement reasons.
When do we share personal data?
We use internal and external services to manage your personal data. We may share your personal data with third parties when permitted to do so, including:
If we have your consent;
If we have a contract with a processor acting on our behalf;
If we have a lawful basis for doing so;
To comply with any legal obligation. This includes providing your personal data to other organisations. For example, to prevent fraud, money laundering or other crime.
We will never share or sell Your personal data to other organisations for direct marketing purposes. We will notify you of whom your personal data will be shared with and where it is stored.
How We protect Your data and keep it secure
We take the security of Your personal data seriously. All personal data You provide to Us will be stored securely – both physically and electronically – in accordance with Our policies.
We have an information security process in place to oversee the effective and secure processing of Your personal data.
We are committed to doing all that We can to keep Your data secure. We have systems and processes to prevent unauthorised access or disclosure of the data We collect about You. We protect Your data Using varying levels of encryption. All third parties who process personal data for Us are required to keep that data secure.
How long We keep Your data
We only hold Your personal data for as long as is necessary before it is securely destroyed.
Your rights
We will ensure you can exercise Your rights in relation to the personal data you provide to Us.
You can request access to the personal data We hold about you at any time by contacting the Data Protection Officer.
You can ask Us to update Your personal data if it changes. In certain circumstances, you can request We erase the personal data We hold or ask Us to stop or restrict processing if you have an objection.
In certain circumstances, you can ask for a copy of Your information in a structured, commonly used and machine-readable format. This is to allow you to obtain and reuse Your personal data for Your own purposes across different services (the right to data portability).
If you have any privacy-related questions or unresolved problems relating to the Use of Your personal data, you should contact the area operating under franchise you are engaged with in the first instance. If you remain unhappy, you can contact the Data Protection Officer.
You also have the right to complain to the Information Commissioner’s Office about the collection and Use of Your personal data. They can be contacted at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Policy Changes
We will modify this Policy if Our privacy practices materially change in the future. We may also modify the Policy for any other reasonable reason. We will notify You of such changes by posting the new policy on Our Site and indicating at the top of the privacy policy the date it was last updated.
We encourage You to review Our Policy each time You visit the Site to make sure You understand how information You provide will be Used.
Telephone Calls
Calls may be recorded to verify content and may be Used together with Your customer records for regulatory compliance, quality control and staff training, preventing or detecting criminal activity and for complaint resolution.
What are cookies?
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, eg remembering Your preferences, recording what you have put in Your shopping basket, and counting the number of people looking at a website https://ico.org.uk/for-the-public/online/cookies/
The rules on cookies are covered by the Privacy and Electronic Communications Regulations 2003 (PECR).
In addition, where websites allow users to log in to services, authentication cookies are the most common method used by web servers to know whether a user is logged in or not.
We operate a “strictly necessary” cookies policy, such as those which enable Our website to operate properly, or which allow purchases to be safely and securely transacted. We will ask you to consent or decline “non-necessary” cookies.
Your Comments or Concerns
We Welcome Your feedback. If You have any comments or concerns about this Policy or would like to contact Us for any reason, You may email Us by clicking here or contact Us.
This Privacy Policy is the copyright of © X-Press Legal Services Limited. Any reproduction in whole or in part without prior permission will be in breach of copyright laws. Copying or reproduction of the whole or any part of this Site in any form, including electronic media, is expressly prohibited save that You may print or download to a local hard disk extracts for Your own personal Use, provided that You acknowledge www.xpresslegal.co.uk as the source of the material.